Senior Services of Southwest Michigan
Meeting the needs of Older Adults and those with disabilities in Southwest Michigan

Who we are ...

Senior Services is one of the largest and most comprehensive organizations serving older adults and persons with disabilities anywhere.  We provide vital, life sustaining services to our clients.  Serving Kalamazoo and Calhoun Counties, as well as other portions of Southwest Michigan, our organization has been caring for those in need for over 50 years.  Our integrated model of care helps keep our clients living safely within their own homes.  With just one call to Senior Services a complete array of services become available.  When you call Senior Services of Southwest Michigan, "One call does it all".

To learn more about our nationally recognized organization or any of our services, please click on the name of any of the programs in the column on the left side of every page of our website.  Click here to view our Mission, Vision and Values.


The Voice of the Customer

Every once in a while, if you’re lucky enough, you get that special card in the mail, or that phone call that makes your day! We pride ourselves with our “One Call Covers It All” model, but its’ one thing for us to tell you about our programs and services, and quite another to hear the voice of a customer.

Recently we received a phone message from a customer who was very thankful for the services received from our Navigator and Home Repair* program staff; here, in part, is her message:

"I’m just sitting here praying and crying because I appreciate what you do so much. I thank the Lord that He put someone in my path- when I didn’t know what to do, or who to turn to. You don’t know how much this means to me - you are all such a blessing. Tonight I don’t have to worry about waking up and not being about to do my dishes, wash my clothes, or take a bath.  I’m an old lady, a thankful old lady. Now I can lay down and go to rest, knowing there are angels like you to watch over me.”

assists individuals and families with an assessment of choices and decisions for current and future needs, and develops a care plan to coordinate pertinent services.  Home Repair strives to improve safety and accessibility for older adults who wish to stay in their home for as long as possible, such as: minor repairs, modifications, ramps and more.  For more information, visit our program listings on our website, or call 269-382-0515 or, toll free at 800-711-2113.



YOU are Invited to our LEAN CQI Event Friday Sept. 29th


Senior Services of Southwest Michigan has spent the last year learning and implementing Lean Continuous Quality Improvement (CQI) strategies throughout the agency. We have experienced the benefits of growing a more collaborative culture of learning and discovering new ways to overcome obstacles together.

We want to share what we’ve learned with other nonprofits in the community
! Learn firsthand from our staff how continuous learning and improvement creates more efficient and effective work processes. Sponsorship opportunities are available to support Lean Academy Training teams.

Click here for Event details. Pre-Registration is required to best facilitate lunch and room set up; tickets available through EventBrite link in left panel. This is a wonderful opportunity to learn first-hand from Team Presentations, and to observe Jim Manley, who studied with Dr. W. Edwards Deming, conduct the Red Bead Redux Experiment;  a must see experience for lean systems thinkers of all levels.




Watch our aging population grow!


The fastest growing segment in America are the Older Adults.

Now you can watch as the population of older adults grows in America by simply clicking on here.




Enjoy Life by Developing a Positive Attitude

A positive attitude is the first step to improved physical, mental, emotional and social well-being. Here are some tips to get you started on the right path.Enjoy:

- Find activities that you enjoy doing and do them.
- Look for ways to enjoy what you have to do; it will completely change your experience.
Connect: Close relationships with family and friends provide love, meaning and support and may increase your feelings of self-worth. Broader networks bring a sense of belonging.
Engage: ‘Doing’ is far more effective than ‘talking’.
- Commit
: You’re doing things, but are you doing them half-heartedly or with everything you have?
Trust: Fully believe that you will achieve your goal if you do what you need to with enthusiasm.
: They say that laughter is the best medicine. Laughter decreases stress hormones and triggers the release of endorphins which promote an overall sense of well-being.  

A sure way to trigger endorphins is to attend a Peer Prevention Players (PPP) Readers’ Theater performance! This group of outstanding volunteers, coordinated by RSVP – a program of Senior Services, performs skits on issues related to older adults.  Last year they produced 16 shows, sharing their message of healthy aging, with 654 people in the community.  Anyone who has seen a performance sees that they love what they do, communicate well with the audience on aging issues, and firmly believe that laughter is the best medicine! I

f you are interested in volunteering, or booking the Peer Prevention Players for your next event, just contact Traci Furman, RSVP Special Projects Coordinator, at 382-0515.      Tips:

Need Help? 


Do you know someone who needs some extra help to make the transition from nursing home to home? 

Sometimes people face barriers that keep them in the nursing home such as a loss of a living environment and the need to find an affordable and accessible place to live.  Or a home needs a few minor modifications to make it safe.  Or maybe they just need some help setting up services to help them at home.  Our Nursing Home Transition program is here to help.  We are able to promote independence and work one on one with Medicaid eligible nursing home residents to return to the community.

Moving from the Nursing Home – Senior Services of Southwest Michigan. Helping people life safely and independently Senior Services Nursing Facility Transitions program helps eligible nursing home residents move comfortably back into their community of choice.  Contact (269) 382-0515 or (800) 711-2113 for more details about the MI Choice Waiver Program.



Food for All – Home Delivered Meals for Everyone!


Do you want to avoid the perils of shopping in extreme weather conditions, struggling against icy roads, poor visibility and slippery walkways? Try Food for All, and have the meals come to you!

Food for All is an affordable, easy way to stay safe in your home while enjoying a variety of good, nutritious, made from scratch meals. Customers can choose from a variety of meals depending on dietary needs. Whether it’s for you or a loved one, all it takes is one call to 382-0515 to get the ball rolling. Best of all, you can start and stop anytime.

Food for All is excellent for friends or family recently discharged from the hospital, but not up to cooking for themselves.  Just click Food for All on our homepage’s left hand column, to see menus and prices. If your New Year’s resolution is to simplify your life, this is a great way to start!



The latest "Best of Care" Catalog is available on-line...

You can click here to view Southwest Michigan's premier catalog of resources for older adults. 

This outstanding publication is in high demand and now you can access it from anywhere via the web.  You can also pick up your free copy at our offices in Kalamazoo. 

We are located at 918 Jasper Street, just south of downtown Kalamazoo.  We are open Monday through Friday between 8:30 a.m. and 5:00 p.m.

Senior Safety Booklet is now available on-line...

The 2017 Senior Safety Booklet is now available on-line.

CLICK HERE to view the fifth edition of the Triad Senior Safety Tips booklet.  Readers can find detailed information about a variety of safety issues that address current senior concerns.  The booklet covers 22 safety topics and has a Kalamazoo County guide and safety reference directory.

You can pick up free copies at our main office at 918 Jasper Street in Kalamazoo during business hours.  For further information contact Traci Furman at 269-382-0515 ext.123.



Now you can translate our website into the language of your choice. Simply select the language below and Google will translate our site for you.

Senior Services is accredited by the Commission on Accreditation of Rehabilitation Facilities and is a long standing member of the Kalamazoo County Chamber of Commerce.  Senior Services is also accredited by the Better Business Bureau of West Michigan.








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