Senior Services, Inc.
Meeting the needs of Older Adults and the Disabled in Southwest Michigan

Employment Opportunities  

Working at Senior Services of Southwest Michigan is not “just a job”... It’s a way that all staff members can fulfill our Mission that hasn’t changed for more than 52 years: “To enhance and promote the independence and well-being of older adults, adults with disabilities and those who care for them.”

With our wide variety of programs and services, our staff members have found long-term, fulfilling careers in their chosen field. We work hard to attract the right people to the right positions that can turn employment into opportunities for a lifetime. We offer a competitive pay structure and excellent benefits along with a great work environment. We are currently taking applications for the following positions:

Kalamazoo Area:

  • Sous Chef/Kitchen Program Specialist – full-timeThe Sous Chef/Kitchen Program Specialist is responsible for assisting with supervision of kitchen staff and the production of high quality, safe, timely, and cost-effective meals for seniors and catered clients.  Will be responsible for the implementation and oversight of food production processes, including quality control, staff training, delivery coordination, food safety, equipment safety, and physical safety in the day to day operation of the kitchen.  Will also be responsible for the planning, cooking and supervision of catered events.  This position also works closely with the Executive Chef and Chef on issues related to menu development and implementation, process improvement and staff development.
  • Waiver Billing Specialist – full-time – Will be responsible for processing service authorizations (ICOS) from Supports Coordinators.  Processes Waiver billing from vendors (providers) in the MICIS (Waiver) software. Will investigate and act to resolve outstanding billing and reimbursement requests; communicating issues to responsible individual and/or departments for prompt resolution. Generates and prints monthly “variance reports” from the MICIS (Waiver) software; reviews and processes encounter data. Responds to provider telephone calls; refers to Waiver Program Manager or Director of Community and Clinical Services as necessary.  Responsible to minimize risk of coding compliance issues and accurate reporting.  Position requires an Associate’s degree or equivalent billing/posting experience with technical training as indicated. Clerical, basic computer operations skills and the ability to use a 10-key calculator are necessary. Good telephone skills and the ability to communicate clearly and effectively with both internal and external customers required. Familiarity with MICIS software system preferred. Knowledge of Excel and other MicroSoft software programs such as Word required.

 Calhoun County Area:

  • Friendship Center Coordinator, part-time - This position will be responsible for set-up, serving, and clean-up of lunch-time meals at a congregate senior meal site (Friendship Center) in Marshall, Michigan. Our congregate sites also offer educational and/or recreational programs for our customers. Must be available to work during the hours of 10:30 a.m. and 1:00 p.m., Monday through Friday. This is the perfect job for someone looking to work only a few hours a week. Hospitality experience preferred to provide exceptional service to our guests.

If you are interested in being considered for these or future employment opportunities as a part of the Senior Services of Southwest Michigan team, please email us a letter of interest along with a copy of your current resume to:  Or, stop by our office between the hours of 9:00 a.m.-3:00 p.m. at: 918 Jasper Street, Kalamazoo, MI; or our office at Kool Family Community Center, Meals on Wheels entrance, 200 W. Michigan Avenue, Battle Creek, MI between the hours of 12:00 – 2:00 p.m. We accept applications every day, Monday through Friday.

Senior Services of Southwest Michigan is an Equal Opportunity Employer and welcomes a diverse field of qualified candidates. This agency participates with E-Verify.

CLICK HERE to complete an on-line Employment Application form.

CLICK HERE to download a copy of our Employment Application form.

Senior Services is accredited by the Commission on Accreditation of Rehabilitation Facilities and is a long standing member of the Kalamazoo County Chamber of Commerce.  Senior Services is also accredited by the Better Business Bureau of West Michigan.



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